Break/Fix Support
Remote Quick Fix
Flat $50 for issues resolved in 15 minutes or less. Perfect for fast, simple problems.
Remote Support
$75 per 30 minutes. Billed in 30-minute increments.
On-Site Support
$200 minimum for the first hour. After that, billed in 15-minute increments.
Club Nerd Managed IT Services
Flat-rate IT support for your team — reliable, simple, no surprises.
Club Nerd Remote
$45/month per user – Remote support only
Club Nerd +
$65/month per user – Remote + On-site support
Included in Club Nerd Plans:
• User setup and onboarding
• Admin support for Google Workspace, Microsoft 365, Fastmail
• Security and tech stack audits
• Workstation support with OS updates
• Antivirus monitoring and updates
• Cloud/local backup monitoring (if applicable)
• Printer and peripheral setup
• MDM via Microsoft, Google, or other tools
• Network and Wi-Fi setup and support
• Server and NAS monitoring and updates
• Dedicated account manager
• Club Nerd Remote On-site visits at $150/hour (1-hour minimum)
Support Hours
Available Monday through Friday, 8AM to 6PM
After-hours support not scheduled in advance is billed separately.
Terms
Annual commitment per user
A “user” is anyone actively using a device daily
Club Nerd billed Net 15
Cloud services billed Net 0